• Target dialing list uploaded in advance
• Places calls automatically when agents are available
• Bypasses busy, unanswered, and disconnected numbers
• Prerecorded message for answering machines
• Answered calls are patched through
• Then...
• Volunteers can be anywhere with telephone and Internet
• No emotional drain from hostile or disinterested people
• No wasted time on incomplete call attempts (70% +/-)
• Data immediately available online
